Job Listings

Sr. accountant req. having knowledge of GST, TDS, BANK RECONCOLATION,  ACCOUNTS FINALISATION OF BOOKS , TAXATION, AND STOCK INVNTORY 

REQ ACCOUNTANT HAVING KNOWLEDGE OF GST, TDS, ENTRY OF SALES, PURCHASE, AND STOCK INVENTORY ETC 

We are looking for a skilled and creative Jewellery CorelDRAW Designer with experience in designing gold and diamond jewellery. The candidate should have good knowledge of CorelDRAW, jewellery patterns, stone setting, and jewellery design layouts. Responsibilities include creating and modifying jewellery designs, following customer requirements, and coordinating with the production team to ensure design accuracy and quality. Candidates should have creativity, attention to detail, and knowledge of jewellery manufacturing processes.

Check gemstones for size, shape, cutting, finishing, and quality as per specifications.

Identify defects, irregularities, and quality deviations in finished and semi-finished stones.

Verify gemstone quality and quantity before forwarding to the next process.

Coordinate with MM Machine Operators, Production, and QC teams.

Maintain proper records of checked goods and rejected pieces.

Ensure gemstones meet the required quality standards and production specifications.

Report discrepancies and quality issues to the supervisor.

Handle, sort, label, and organize gemstone samples.

Maintain sample records and update details in Excel or the company system.

Coordinate with Production, QC, CRM, and other departments for sample requirements.

Ensure proper identification, tracking, and safe storage of samples.

Assist in sample dispatch, receipt, and verification.

Maintain sample registers and ensure accurate documentation.

Support the team in daily sample-related activities.

• Welcome and greet customers and visitors.
• Answer incoming phone calls and respond to enquiries And  Genral Queries 
• Manage appointments, visitor records, and daily front-desk activities.
• Maintain customer information and basic office records.
•  Messages, and general administrative tasks.
• Maintain a professional and welcoming reception area.

Purpose of Role
To manage production data and reporting activities and provide timely, accurate, and meaningful MIS information to management.

Main Duties & Activities

• Collect and consolidate production data from various departments.
• Verify production data for accuracy and completeness.
• Prepare daily, weekly, and monthly production MIS reports.
• Track production quantity, productivity, efficiency, and other assigned parameters.
• Compare actual production performance with planned requirements where applicable.
• Identify data discrepancies and coordinate with concerned teams for correction.
• Prepare management reports and dashboards as required.
• Maintain MIS records and historical production data.
• Support continuous improvement of reporting formats and processes.

Purpose of Role
To manage production data and reporting activities and provide timely, accurate, and meaningful MIS information to management.

Main Duties & Activities

• Collect and consolidate production data from various departments.
• Verify production data for accuracy and completeness.
• Prepare daily, weekly, and monthly production MIS reports.
• Track production quantity, productivity, efficiency, and other assigned parameters.
• Compare actual production performance with planned requirements where applicable.
• Identify data discrepancies and coordinate with concerned teams for correction.
• Prepare management reports and dashboards as required.
• Maintain MIS records and historical production data.
• Support continuous improvement of reporting formats and processes.

Manage end-to-end recruitment, manpower planning, and onboarding.

Handle employee attendance, leave management, payroll coordination, and HRMS.

Ensure compliance with applicable labour laws, PF, ESIC, and other statutory requirements.

Develop and implement HR policies, procedures, and disciplinary processes.

Manage employee grievances, performance appraisals, increments, and promotions.

Coordinate with HODs for manpower requirements, performance reviews, and employee engagement.

Maintain employee records, HR MIS, and recruitment reports.

Oversee workforce management, staff discipline, and employee retention.

Ensure proper documentation, audits, and compliance with company policies.

Assist in preparing and updating shipment calendars.

Forward customer emails to the concerned CRM Executives and follow up on pending tasks.

Coordinate with Production and PPC teams regarding order status and delivery timelines.

Prepare quotations using approved price lists.

Assist in processing new orders, repeat orders, and rejection-related orders.

Maintain customer records, order documents, and proper filing.

Support daily reporting, FMS updates, and other CRM-related activities.

• Clean and maintain assigned office, factory, common and utility areas.
• Sweep, mop, dust and clean floors, walls, windows, doors, furniture and other surfaces.
• Maintain cleanliness of pantry and drinking-water areas.
• Assist in serving tea, coffee and drinking water to management/visitors when required.
• Collect waste from designated areas and dispose of it in the appropriate bins.
• Separate general waste and other waste as instructed by the Admin team.
• Assist the Admin team in day-to-day facility-related activities.
• Support arrangement of chairs, tables and other items for meetings, events and functions.
• Follow all company hygiene and safety procedures.
• Use cleaning chemicals and housekeeping equipment safely.
• Prepare and clean meeting rooms before and after meetings.
• Support housekeeping arrangements during customer, buyer, auditor and management visits.
• Check assigned housekeeping areas at the beginning of the shift.
• Clean offices, corridors and common areas.
• Clean and sanitize washrooms.
• Empty and clean waste bins.
• Maintain pantry and drinking-water areas.

• work for departmental smooth operations.
• qc for raw material .
• entery all inventories for material and other items used in department.
• Perform routine machine cleaning and basic maintenance activities.
• Report machine issues, breakdowns, or production defects to the supervisor
• manage stock.

We are looking for skilled and experienced Jewellery Filling Karigars to join our production team. The candidate will be responsible for carrying out filling, shaping, and finishing work on jewellery pieces while maintaining the required quality and production standards.

Strong knowledge of colored gemstones and gemstone quality parameters.

Excellent observation and attention to detail.

Ability to identify defects that can create problems during jewellery manufacturing.

Knowledge of gemstone cutting, polishing, durability, treatments, and common defects.

Ability to read and understand stone specifications and measurements.

Good communication and coordination skills.

Ability to make quick and accurate quality decisions.

• Manage customer queries, orders, and day-to-day communication.
• Coordinate with Production, PPC, Dispatch, and other departments for timely order execution.
• Follow up on customer orders, production status, and promised delivery dates.
• Prepare and maintain CRM reports, shipment calendars, and order records.
• Handle customer communication through Email, WhatsApp, and calls.
• Track repeat orders, pending queries, rejections, and customer requirements.
• Maintain accurate customer and order-related documentation.
• Support the CRM team in customer follow-ups and issue resolution.

• Jewellery items ko required finish aur shine ke according polish karna.
• Different jewellery pieces par buffing, polishing aur finishing ka kaam karna.
• Product ki surface par scratches, marks aur unevenness ko remove karna.
• Jewellery ke design aur quality standards ke according finishing maintain karna.
• Polishing ke dauran jewellery ko damage hone se bachana.
• Machine, tools aur polishing equipment ka proper use aur maintenance karna.
• Finished jewellery ki quality ko check karna aur defects hone par correction karna.
• Production target aur given timeline ke according work complete karna.
• Workplace mein safety rules aur housekeeping standards follow karna.
• HOD/Senior ke instructions ke according daily production work complete karna.

• Jewellery pieces mein diamonds aur gemstones ko accurately set karna.
• Prong, Pave, Channel, Bezel aur other stone-setting techniques ka use karna.
• Stone ki proper alignment, fitting aur security ensure karna.
• Jewellery ko damage kiye bina careful handling karna.
• Setting ke baad jewellery ki finishing aur quality check karna.
• Production targets aur quality standards ko maintain karna.
• Tools aur equipment ka proper use aur maintenance karna.
• Defective ya loose stones ki information supervisor/HOD ko dena.
• Workplace safety aur company procedures ko follow karna.

Office Boy will be responsible for maintaining cleanliness and hygiene of the office premises, rooms, and common areas, including vacuum cleaning of floors, carpets, and other areas. The candidate will also be responsible for washing and properly drying office clothes, uniforms, and other washable items as required, handling product packing and ensuring neat and proper packaging, keeping the packing and storage areas clean and organized, serving tea, coffee, and water to staff and visitors, assisting with photocopying, printing, scanning, filing, and other basic office work, delivering documents, files, parcels, and other items, maintaining office stationery and supplies, assisting with courier, bank, post office, and other outside office work when required, supporting staff and management with daily office activities, following instructions from seniors, and completing all assigned tasks on time while maintaining a clean, organized, and hygienic working environment.

Production MM Checker 

• Prepare and maintain Daily, Weekly, and Monthly MIS reports.
• Collect, verify, and analyze data from Production, Inventory, PPC, CRM, HR, Purchase, and other departments.
• Ensure data accuracy and timely submission of reports.
• Generate dashboards and performance reports for management review.
• Maintain records in Microsoft Excel and Google Sheets.
• Perform data validation, reconciliation, and error checking.
• Create and update reports using Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, charts, and other advanced Excel functions.
• Coordinate with department heads to obtain required information and resolve data discrepancies.
• Prepare productivity, inventory, attendance, and operational reports as required.
• Maintain proper documentation and backup of MIS records.
• Support management in data-driven decision-making by providing timely insights.
• Ensure confidentiality of company data and reports.
• Perform any additional MIS-related tasks assigned by management.

• Prepare and maintain export-import documents, invoices, packing lists, shipping bills, and related records.
• Coordinate with freight forwarders, CHA, customs, and logistics partners.
• Assist in export shipment tracking and import consignment follow-ups.
• Maintain shipping records and update EXIM data in Excel.
• Ensure timely documentation and compliance with applicable EXIM procedures.
• Coordinate with internal departments for shipment planning and dispatch.
• Assist in preparing bank documents and other export-related paperwork.

• Source candidates through job portals, referrals, social media, and other recruitment channels.
• Screen resumes and shortlist suitable candidates as per job requirements.
• Schedule and coordinate interviews with candidates and hiring managers.
• Conduct initial HR interviews and assess candidate suitability.
• Maintain the recruitment pipeline and update candidate status in the HRMS.
• Coordinate with department heads to understand hiring requirements and timelines.
• Prepare and release offer letters and follow up for candidate joining.
• Ensure all candidate documents and records are complete and properly maintained.
• Prepare daily and monthly recruitment reports, including hiring status and open positions.
• Support onboarding activities and ensure a smooth joining process for new employees.

ROUGH STOCK MANAGE AND MULTYTASK WORK

Key Responsibilities

• Develop, implement, and maintain quality assurance policies, procedures, and inspection standards.
• Monitor quality throughout the gemstone manufacturing process, from rough stone inspection to finished goods.
• Conduct quality inspections at various production stages including cutting, polishing, faceting, carving, calibration, and final finishing.
• Ensure gemstones meet customer specifications, dimensions, color, shape, clarity, finish, and quality standards.
• Investigate quality issues, identify root causes, and implement corrective and preventive actions (CAPA).
• Reduce rejection, rework, and customer complaints through continuous quality improvement initiatives.
• Coordinate with Production, Purchase, CAD, CNC, and Dispatch departments to resolve quality-related concerns.
• Conduct incoming quality inspection of raw materials and finished goods.
• Develop quality checkpoints and inspection criteria for different manufacturing processes.
• Prepare and maintain quality reports, rejection analysis, inspection records, and quality documentation.
• Monitor production quality KPIs including rejection rate, rework percentage, and customer complaint trends.
• Train and guide QC Inspectors and production teams on quality standards and inspection procedures.
• Conduct internal quality audits and ensure compliance with company quality policies.
• Ensure measuring instruments and inspection tools are calibrated and properly maintained.
• Support new product development by validating product quality before production release.
• Drive continuous improvement projects to enhance product quality and manufacturing efficiency.

Key Responsibilities:

• Manage and strengthen relationships with domestic and international customers to ensure high customer satisfaction.
• Oversee order processing, quotations, order confirmations, and timely communication with clients.
• Coordinate with production, PPC, quality, dispatch, and sales teams to ensure smooth order execution and on-time delivery.
• Handle customer inquiries, complaints, and escalations, ensuring prompt resolution and excellent service.
• Monitor CRM activities, maintain customer records, prepare MIS reports, and analyze customer feedback for process improvement.
• Lead and mentor the CRM team while implementing strategies to improve customer retention and business growth.

Key Responsibilities:

• Prepare and maintain daily, weekly, and monthly MIS reports related to production, inventory, sales, and operations.
• Collect, verify, and analyze data from various departments to ensure accurate reporting.
• Coordinate with production, PPC, accounts, and other departments for timely data updates.
• Maintain and update records in MS Excel, ERP, and company software.
• Generate reports and dashboards to support management in decision-making.
• Ensure data accuracy, confidentiality, and timely submission of reports.

Key Responsibilities

• Prepare Daily, Weekly, and Monthly MIS reports for production and management.
• Maintain production, inventory, WIP, and dispatch data in ERP/software and Excel.
• Generate productivity, rejection, pending order, and efficiency reports.
• Coordinate with Production, PPC, Stores, Purchase, and QC departments to collect accurate data.
• Monitor stock movement, material consumption, and production status.
• Prepare dashboards and analytical reports for management review.
• Ensure data accuracy, validation, and timely submission of reports.
• Maintain master data and update ERP/software regularly.
• Identify data discrepancies and coordinate with concerned departments for resolution.
• Support management in KPI tracking and performance analysis.
• Maintain confidentiality of company data and reports.

• Assist in operating CNC machines under the guidance of experienced operators.
• Learn CNC machine setup, operation, and production processes.
• Read and understand drawings and technical specifications.
• Perform basic machine inspections and quality checks using measuring instruments.
• Support tool loading, unloading, and machine maintenance activities.
• Maintain production records and follow standard operating procedures (SOPs).
• Follow all safety, quality, and housekeeping standards within the CNC department.

🔹 मुख्य जिम्मेदारियाँ:
• जेमस्टोन की गुणवत्ता की जांच एवं निरीक्षण करना
• स्टोन के रंग, चमक, आकार एवं फिनिशिंग की जांच करना
• उत्पादन विभाग के साथ समन्वय बनाकर कार्य करना
• गुणवत्ता मानकों को बनाए रखना
• खराब अथवा रिजेक्ट स्टोन की रिपोर्ट तैयार करना
• डिस्पैच से पूर्व अंतिम गुणवत्ता स्वीकृति देना
• क्यूसी टीम की निगरानी एवं कार्य प्रबंधन करना

🔹 मुख्य जिम्मेदारियाँ:
• जेमस्टोन की गुणवत्ता की जांच एवं निरीक्षण करना
• स्टोन के रंग, चमक, आकार एवं फिनिशिंग की जांच करना
• उत्पादन विभाग के साथ समन्वय बनाकर कार्य करना
• गुणवत्ता मानकों को बनाए रखना
• खराब अथवा रिजेक्ट स्टोन की रिपोर्ट तैयार करना
• डिस्पैच से पूर्व अंतिम गुणवत्ता स्वीकृति देना
• क्यूसी टीम की निगरानी एवं कार्य प्रबंधन करना

Key Responsibilities:

• Provide technical support for computers, printers, scanners, and other office hardware.
• Install, configure, and troubleshoot software, operating systems, and company applications.
• Maintain system, network, and user account records to ensure smooth daily operations.
• Coordinate with departments to resolve IT-related issues in a timely manner.
• Perform regular system backups, updates, and basic preventive maintenance.
• Maintain IT inventory, including computers, peripherals, and networking equipment.

Key Responsibilities:

• Coordinate with production departments to ensure smooth workflow and timely completion of manufacturing processes.
• Monitor work-in-progress (WIP) and follow up with departments to meet production timelines.
• Coordinate with PPC, Quality, Dispatch, and Production teams to ensure seamless process flow.
• Maintain daily process reports, production records, and status updates in the system.
• Identify process bottlenecks and coordinate with concerned teams for timely resolution.
• Ensure proper documentation and adherence to company processes and production schedules.

JOB ISSUE RET MM ON COMPUTER

Key Responsibilities

• Perform chemical cleaning (Puchai) of gemstones as per standard operating procedures (SOPs).
• Prepare and handle chemical solutions according to prescribed guidelines.
• Clean, wash, rinse, and dry gemstones without causing damage.
• Segregate gemstones based on size, quality, and cleaning requirements.
• Inspect cleaned gemstones and report any defects or damage to the supervisor.
• Ensure proper handling, storage, and disposal of chemicals.
• Maintain cleanliness and hygiene of the work area.
• Wear and use Personal Protective Equipment (PPE) while handling chemicals.
• Follow safety, quality, and environmental guidelines at all times.
• Maintain daily work records and support production targets.
• Coordinate with the Production and Quality teams for smooth workflow.

Key Responsibilities:

• Plan and monitor daily production schedules to ensure timely completion of orders.
• Coordinate with production, procurement, quality, and dispatch teams for smooth workflow.
• Track work-in-progress (WIP), production status, and material availability.
• Prepare daily, weekly, and monthly production reports and maintain PPC records.
• Follow up with departments to minimize production delays and ensure on-time delivery.
• Analyze production performance and suggest improvements to enhance productivity and efficiency.

Key Responsibilities:

• Assort finished gemstones based on size, shape, color, clarity, and quality standards.
• Inspect ready goods to ensure they meet customer specifications and quality requirements.
• Sort, count, and organize gemstones accurately before packing and dispatch.
• Maintain proper records of assorted goods and stock movement.
• Coordinate with the Quality Control, PPC, and Dispatch teams for timely order completion.
• Handle gemstones carefully and maintain cleanliness and organization in the assorting area.

Key Responsibilities:

• Enter and update production, inventory, stock, and dispatch data in Excel and company software.
• Prepare daily, weekly, and monthly MIS reports for management.
• Maintain accurate records of production, inventory, and operational activities.
• Coordinate with production, PPC, accounts, and dispatch teams for data collection and updates.
• Verify data accuracy and ensure timely reporting and documentation.
• Maintain digital and physical records while ensuring data confidentiality.

Key Responsibilities:

• Create and modify 2D/3D CAD designs for gemstone and jewellery products as per customer and production requirements.
• Prepare CNC-ready design files and ensure accuracy before production.
• Coordinate with the production, R&D, and CNC machine operator teams to ensure smooth manufacturing.
• Make design modifications based on customer feedback and production feasibility.
• Maintain design records, technical drawings, and CAD files systematically.
• Ensure designs meet quality standards and optimize them for efficient CNC machining.

Basic computer knowledge, also she needs to take folowup from various departments.

Key Responsibilities:

Handle end-to-end recruitment, including sourcing, screening, interview coordination, and onboarding of candidates.
Maintain employee records, attendance, leave, and HR documentation accurately.
Coordinate employee joining, induction, confirmation, and exit formalities.
Support employee engagement activities and address employee queries.
Assist in implementing HR policies and ensure compliance with company procedures.
Prepare HR reports, maintain recruitment trackers, and coordinate with department heads for manpower planning.

Required Skills:

Good communication and interpersonal skills.
Knowledge of MS Excel, MS Word, and HR documentation.
Strong organizational and coordination abilities.

Qualification & Experience:

MBA/PGDM in HR or Graduate with relevant HR experience.
Experience in the gemstone, jewellery, or manufacturing industry will be an added advantage.

मुख्य जिम्मेदारियां (Key Responsibilities):

• रफ जेमस्टोन की जांच एवं छंटाई करना।
• पत्थरों को रंग, आकार, गुणवत्ता एवं साइज के अनुसार अलग-अलग श्रेणियों में वर्गीकृत करना।
• कटिंग एवं प्रोडक्शन टीम की आवश्यकता के अनुसार उचित रफ का चयन करना।
• खराब, टूटी हुई या दोषपूर्ण सामग्री की पहचान करना।
• निर्धारित गुणवत्ता मानकों (Quality Standards) का पालन करना।
• रफ स्टॉक का रिकॉर्ड एवं ट्रैकिंग बनाए रखना।
• उत्पादन विभाग को समय पर सही सामग्री उपलब्ध करवाना।
• कार्यस्थल की साफ-सफाई एवं सुरक्षा नियमों का पालन करना।
• वरिष्ठ अधिकारी द्वारा दिए गए अन्य कार्यों को समय पर पूरा करना।

आवश्यक कौशल (Skills Required):

• विभिन्न प्रकार के रफ जेमस्टोन की पहचान का ज्ञान।
• रंग, गुणवत्ता एवं साइज की अच्छी समझ।
• बारीकी से निरीक्षण करने की क्षमता।
• टीम के साथ कार्य करने की क्षमता।
• गुणवत्ता के प्रति सजग एवं जिम्मेदार रवैया।

मुख्य जिम्मेदारियां (Key Responsibilities):

• रफ जेमस्टोन की जांच एवं छंटाई करना।
• पत्थरों को रंग, आकार, गुणवत्ता एवं साइज के अनुसार अलग-अलग श्रेणियों में वर्गीकृत करना।
• कटिंग एवं प्रोडक्शन टीम की आवश्यकता के अनुसार उचित रफ का चयन करना।
• खराब, टूटी हुई या दोषपूर्ण सामग्री की पहचान करना।
• निर्धारित गुणवत्ता मानकों (Quality Standards) का पालन करना।
• रफ स्टॉक का रिकॉर्ड एवं ट्रैकिंग बनाए रखना।
• उत्पादन विभाग को समय पर सही सामग्री उपलब्ध करवाना।
• कार्यस्थल की साफ-सफाई एवं सुरक्षा नियमों का पालन करना।
• वरिष्ठ अधिकारी द्वारा दिए गए अन्य कार्यों को समय पर पूरा करना।

आवश्यक कौशल (Skills Required):

• विभिन्न प्रकार के रफ जेमस्टोन की पहचान का ज्ञान।
• रंग, गुणवत्ता एवं साइज की अच्छी समझ।
• बारीकी से निरीक्षण करने की क्षमता।
• टीम के साथ कार्य करने की क्षमता।
• गुणवत्ता के प्रति सजग एवं जिम्मेदार रवैया।

मुख्य जिम्मेदारियाँ

✅ जेमस्टोन में सेंटर, हाफ एवं फुल ड्रिलिंग कार्य करना।

✅ ड्रिल मशीन की सेटिंग, संचालन एवं उत्पादन आवश्यकताओं के अनुसार एडजस्टमेंट करना।

✅ विभिन्न आकार एवं प्रकार के पत्थरों के अनुसार उचित ड्रिल बिट का चयन एवं उपयोग करना।

✅ ड्रिलिंग के दौरान पत्थर की गुणवत्ता, आकार एवं फिनिशिंग का ध्यान रखना।

✅ मशीन एवं उपकरणों की दैनिक सफाई एवं नियमित देखभाल करना।

✅ उत्पादन लक्ष्य के अनुसार समय पर कार्य पूर्ण करना।

✅ ड्रिलिंग के दौरान टूट-फूट (Breakage) एवं रिजेक्शन को न्यूनतम रखना।

✅ तैयार माल की गुणवत्ता जांचकर निर्धारित मानकों के अनुरूप उत्पादन सुनिश्चित करना।

✅ मशीन में आने वाली सामान्य समस्याओं की पहचान कर समाधान करना तथा आवश्यकता होने पर सुपरवाइजर को सूचित करना।

✅ कार्यस्थल पर सुरक्षा नियमों एवं कंपनी की नीतियों का पालन करना।

आवश्यक योग्यता एवं कौशल

✔ जेमस्टोन ड्रिलिंग कार्य का व्यावहारिक ज्ञान।

✔ ड्रिल मशीन संचालन एवं बेसिक मशीन मेंटेनेंस की समझ।

✔ विभिन्न प्रकार के रत्नों एवं उनकी विशेषताओं की जानकारी।

✔ बारीकी से कार्य करने एवं गुणवत्ता बनाए रखने की क्षमता।

✔ उत्पादन लक्ष्य के अनुसार कार्य करने की क्षमता।

✔ अनुशासित, मेहनती एवं जिम्मेदार कार्यशैली।

Will do the work of TI Assistant

Will do the work of PP 

• रत्नों पर निर्धारित डिज़ाइन एवं स्पेसिफिकेशन के अनुसार घाट बनाना।
• मशीन एवं उपकरणों का सुरक्षित एवं सही तरीके से संचालन करना।
• कार्य के दौरान रत्न की गुणवत्ता, आकार एवं अनुपात बनाए रखना।
• उत्पादन लक्ष्य  को समय पर पूरा करना।
• रत्नों में किसी भी प्रकार की टूट-फूट या नुकसान को न्यूनतम रखना।
• मशीनों की नियमित सफाई एवं सामान्य देखभाल करना।
• गुणवत्ता विभाग द्वारा निर्धारित मानकों का पालन करना।
• कार्यस्थल पर सुरक्षा नियमों का पालन करना।
• उत्पादन से संबंधित रिकॉर्ड एवं कार्य विवरण आवश्यकता अनुसार उपलब्ध कराना।
• वरिष्ठ अधिकारी द्वारा दिए गए अन्य उत्पादन संबंधी कार्यों का निष्पादन करना।

🔹 दिए गए डिज़ाइन एवं आकार के अनुसार रत्नों की कटाई करना।

🔹 कटाई मशीन एवं उपकरणों का सुरक्षित एवं सही तरीके से संचालन करना।

🔹 रत्न की गुणवत्ता, आकार एवं माप का ध्यान रखते हुए कार्य करना।

🔹 कटाई के दौरान टूट-फूट एवं वेस्टेज को न्यूनतम रखना।

🔹 उत्पादन लक्ष्य के अनुसार समय पर कार्य पूरा करना।

🔹 मशीन एवं कार्यस्थल की साफ-सफाई बनाए रखना।

🔹 वरिष्ठ अधिकारी द्वारा दिए गए निर्देशों का पालन करना।

🔹 गुणवत्ता मानकों के अनुसार तैयार माल देना।

विभिन्न प्रकार के रत्नों (Gemstones) की पोटा पॉलिशिंग करना।

🔹 निर्धारित गुणवत्ता मानकों के अनुसार पत्थरों को चमक (Luster) एवं फिनिश देना।

🔹 पॉलिशिंग के दौरान पत्थर के आकार, कट एवं वजन का ध्यान रखना।

🔹 पॉलिशिंग मशीन, पोटा एवं अन्य उपकरणों का सुरक्षित एवं सही उपयोग करना।

🔹 पॉलिशिंग के बाद पत्थरों की गुणवत्ता जांच (Quality Check) करना।

🔹 उत्पादन लक्ष्य (Production Target) के अनुसार कार्य पूर्ण करना।

🔹 कार्यस्थल की साफ-सफाई एवं सुरक्षा नियमों का पालन करना।

विभिन्न प्रकार के रत्नों की किनार पॉलिशिंग का कार्य करना।

🔹 रत्नों की किनार को सही आकार, समरूपता (Symmetry) एवं फिनिश देना।

🔹 पॉलिशिंग के दौरान गुणवत्ता मानकों का पालन सुनिश्चित करना।

🔹 पॉलिशिंग मशीन, पोटा एवं अन्य उपकरणों का सुरक्षित एवं सही उपयोग करना।

🔹 पॉलिशिंग के बाद रत्नों की गुणवत्ता एवं फिनिश की जांच करना।

🔹 उत्पादन लक्ष्य (Production Target) के अनुसार कार्य पूर्ण करना।

🔹 कार्य के दौरान रत्नों के टूट-फूट एवं नुकसान को न्यूनतम रखना।

🔹 वरिष्ठ अधिकारियों द्वारा दिए गए निर्देशों का पालन करना।

🔹 कार्यस्थल की साफ-सफाई एवं सुरक्षा नियमों का पालन करना।

• Pack gemstones, jewellery components, and related materials securely as per company standards.
• Verify parcel details, quantities, and labels before packing and dispatch.
• Prepare shipping parcels and ensure proper documentation is attached.
• Coordinate with the dispatch team to ensure timely shipment of orders.
• Maintain records of packed and dispatched parcels.
• Ensure cleanliness and organization of the packing area while following handling and safety procedures.

🔹 विभिन्न प्रकार के कीमती एवं अर्ध-कीमती रत्नों (Gemstones) पर उच्च गुणवत्ता की कार्विंग करना।

🔹 डिज़ाइन एवं नमूनों के अनुसार सटीक नक्काशी (Carving) कार्य करना।

🔹 कार्विंग मशीनों एवं उपकरणों का सुरक्षित एवं कुशल संचालन करना।

🔹 उत्पाद की गुणवत्ता, आकार एवं फिनिशिंग मानकों को सुनिश्चित करना।

🔹 उत्पादन लक्ष्य के अनुसार समय पर कार्य पूर्ण करना।

🔹 रत्नों की सुरक्षा एवं सामग्री की न्यूनतम बर्बादी सुनिश्चित करना।

🔹 कार्यस्थल की स्वच्छता एवं सुरक्षा नियमों का पालन करना।

 Key Responsibilities

1. Supervise daily operations of CRM, PPC, and Production departments.
2. Coordinate between departments to ensure smooth workflow and timely task completion.
3. Monitor production planning and execution as per schedules and priorities.
4. Track order status, production progress, and dispatch timelines.
5. Ensure proper communication between sales, CRM, PPC, and production teams.
6. Maintain operational reports, MIS data, and department performance records.
7. Identify operational gaps and support process improvement initiatives.
8. Ensure adherence to company policies, production standards, and deadlines.
9. Follow up with department heads and teams for pending tasks and issue resolution.
10. Support management in achieving operational efficiency and productivity targets.

Required Skills

1. Strong coordination and communication skills.
2. Good knowledge of production and operational workflow management.
3. Proficiency in MS Office, especially Excel and reporting tools.
4. Ability to handle multiple departments and prioritize tasks effectively.
5. Problem-solving and analytical thinking ability.
6. Strong follow-up and team management skills.
7. Ability to work under pressure and meet deadlines.

मुख्य जिम्मेदारियाँ:

Rough Tourmaline stone की sorting, planning एवं production process manage करना।

Rough stone से required MM size (calibrated stones) तैयार करवाना।

Cutting, shaping, faceting, polishing एवं finishing की निगरानी करना।

MM size accuracy, matching एवं quality control सुनिश्चित करना।

Raw material wastage कम करना एवं yield improve करना।

Daily production target set करना एवं समय पर पूरा करवाना।

Workers / Karigars को काम allot करना एवं output monitor करना।

Color, clarity, size matching पर विशेष ध्यान देना।

Export quality standards के अनुसार final checking करवाना।

Daily production report एवं stock movement report देना।

Tools, machine maintenance एवं discipline maintain करवाना।

Team training एवं productivity improvement पर काम करना।

आवश्यक योग्यता:

न्यूनतम Graduate / Experienced candidate preferred

Tourmaline Gemstone manufacturing knowledge

Rough to calibrated MM stone production का अनुभव

Team handling skill

Quality checking knowledge

TEST

Key Responsibilities:

1. Prepare Parcels:
   Make and pack parcels of gemstones or finished products as per size, quality, and quantity requirements.
2. Sorting & Counting:
   Sort stones/products according to specifications and ensure accurate counting before packing.
3. Labeling:
   Properly label parcels with details such as size, quantity, lot number, and department name.
4. Packing & Handling:
   Safely pack materials to avoid damage and ensure secure handling during storage or movement.
5. Coordination with Production Team:
   Work closely with the production and quality team to prepare parcels for the next process or dispatch.
6. Record Maintenance:
   Maintain basic records of parcels prepared and materials issued or received.
7. Quality Check Support:
   Ensure only approved or checked material is packed in parcels.
8. Workplace Organization:
   Keep the work area clean and organized while handling gemstones/materials.

Key Responsibilities

Purchase & Documentation

Prepare and enter Purchase Requisitions (PRs), Purchase Orders (POs), and GRNs in the system

Maintain and update purchase records, vendor details, and item master data

Verify purchase invoices with PO and delivery challans

Assist in follow-up with suppliers for pending orders and deliveries

Computer & Data Handling

Perform accurate data entry related to purchases and inventory

Generate purchase reports (daily / weekly / monthly) as required

Maintain electronic and physical files of purchase documents

Ensure data accuracy and confidentiality

Coordination & Support

Coordinate with stores, accounts, and production departments

Support purchase officers in quotation comparison and vendor evaluation

Assist during audits by providing required purchase records

Skills & Qualifications

Education

Graduate / Diploma (Commerce, Business, or related field preferred)

Key Roles & Responsibilities:

• Lead the development of new gemstone products, including new cuts, shapes, sizes, assortments, and finishes as per market and customer demand
• Conduct trials, sampling, and pilot runs for new products to evaluate quality, yield, cost, and feasibility
• Coordinate closely with PPC, Production, QC/QA, Assorting, and Sales teams to ensure smooth transition from development to bulk production
• Analyze yield, PCS/CTS recovery, rejection levels, and costing for new products
• Develop and document standard operating procedures (SOPs) for new products and processes
• Identify opportunities for process improvement, innovation, and cost optimization
• Track market trends, customer feedback, and competitor products to suggest new product ideas
• Ensure new products meet quality standards, timelines, and profitability goals
• Prepare detailed NPD reports, presentations, and updates for management
• Support training of production and assorting teams for newly developed products

Required Skills & Knowledge:

• Strong knowledge of precious and semi-precious gemstones
• Understanding of gemstone manufacturing processes (cutting, taiyari, polishing, assorting, QC)
• Knowledge of PCS/CTS, yield optimization, and cost control
• Good analytical, coordination, and problem-solving skills
• Ability to manage multiple development projects simultaneously

Qualifications & Experience:

• Graduate
• 2-5 years of experience in gemstone manufacturing, preferably in NPD / R&D role
• Hands-on experience in developing new gemstone products is mandatory

Roles & Responsibilities (RA Trainee – Production)

Assist in the preparation, sorting, and handling of gemstones as per production requirements.

Maintain data records of stones, assortments, and movement in basic Excel sheets.

Coordinate with Production, QC, and RA teams for timely transfer and receipt of materials.

Learn and follow standard manufacturing procedures while maintaining accuracy & accountability.

Support senior team members in daily operations, reporting, and process documentation.

Key Responsibilities

1. Sorting & Categorizing

Sort gemstones based on size, shape, color, clarity, and type

Separate usable stones from waste or damaged pieces

Identify stones that need cutting, polishing, or recutting

2. Cleaning & Basic Preparation

Wash and clean rough stones

Remove dust, mud, and residues

Prepare stones for next step (cutting / polishing)

3. Inspection

Inspect stones for cracks, inclusions, defects

Check uniformity in color and quality

Identify stones suitable for specific jewelry uses

4. Handling & Organization

Maintain proper labeling and stone trays

Count and record gemstones accurately

Keep workspace clean and organized

5. Coordination

Work with cutting, grading, and polishing teams

Report damaged or low-quality stones

Follow supervisor instructions on batch processing

Key Responsibilities:

Installation & Maintenance:

Install, inspect, and maintain electrical wiring, equipment, and fixtures in accordance with electrical codes and company standards.

Ensure the continuous and safe operation of electrical systems and production machinery.

Troubleshooting & Repair:

Diagnose electrical faults in machinery, control panels, motors, PLCs, and other industrial equipment.

Repair or replace defective components such as wiring, switches, relays, and circuit breakers.

Preventive Maintenance:

Perform scheduled preventive maintenance on electrical systems to minimize downtime.

Record maintenance activities and update equipment logs.

Equipment & Systems:

Work with control systems including PLCs, VFDs, sensors, and automation equipment.

Support the installation and calibration of new machines and upgrades.

Safety & Compliance:

Adhere to electrical safety standards and plant safety procedures.

Ensure compliance with local and national electrical codes (e.g., NEC, OSHA).

Participate in safety audits and risk assessments.

Documentation:

Maintain accurate records of work performed, electrical drawings, and maintenance logs.

Assist in creating and updating wiring diagrams and schematics.

Collaboration:

Coordinate with mechanical technicians, engineers, and production supervisors to resolve issues quickly.

Provide technical guidance to apprentices or junior electricians.

Key Responsibilities:

Production Planning & Supervision

Plan, organize, and oversee daily gemstone manufacturing operations.

Ensure smooth workflow across cutting, polishing, assorting, and quality-checking departments.

Allocate manpower and resources effectively to meet daily production targets.

Quality Control

Maintain high-quality standards in gemstone cutting, shaping, and finishing.

Inspect work at each stage to ensure precision and color consistency.

Coordinate with the Quality team to resolve defects or rework issues.

Team Management

Supervise and guide production staff, including operators, helpers, and supervisors.

Monitor attendance, discipline, and work performance of team members.

Provide on-job training for new workers and skill enhancement for existing staff.

Production Monitoring & Reporting

Track daily and weekly production progress.

Maintain production records and prepare performance reports.

Highlight delays, equipment issues, or manpower shortages to management.

Coordination with Other Departments

Work closely with the purchase, maintenance, and dispatch teams for material availability and workflow efficiency.

Ensure proper communication between departments to avoid production bottlenecks.

Inventory & Resource Management

Check raw material (rough stones) availability and monitor usage.

Minimize wastage and ensure optimal utilization of tools and machinery.

Health, Safety & Compliance

Maintain a safe and clean working environment on the shop floor.

Ensure workers follow safety protocols and company policies.

Job description:

Key Responsibilities:

• Assist in managing and updating customer records in the CRM software.
• Support the team in handling customer inquiries and follow-ups.
• Coordinate with internal departments (sales, accounts, dispatch, etc.) to resolve client issues.
• Generate and maintain daily/weekly CRM reports.
• Help in preparing quotations, order status updates, and feedback collection.
• Maintain accuracy and confidentiality of customer information.
• Learn and implement CRM tools and processes efficiently.

Required Skills:

• Good communication skills (verbal and written).
• Basic computer knowledge.
• Quick learner with attention to detail.
• Positive attitude and willingness to work in a team.

Qualification:

• Bachelor’s degree.
• Freshers are welcome to apply.

Key Traits (Soft Skills):

• Polite and professional behavior.
• Ability to handle multiple tasks efficient

? Quality Control (QC) Roles and Responsibilities in a Manufacturing Company

?? 1. Raw Material Inspection

Inspect and verify the quality of incoming raw materials as per specifications.

Approve or reject materials based on quality parameters.

Maintain records of incoming material quality.

?? 2. In-Process Quality Checks

Perform regular checks at various stages of production.

Monitor critical process parameters and product attributes.

Identify and report process deviations or non-conformities.

?? 3. Final Product Inspection

Conduct thorough inspection and testing of finished goods.

Ensure products meet defined specifications and customer requirements.

Approve or reject final products before dispatch.

?? 4. Sampling and Testing

Take samples for laboratory testing as per defined SOPs.

Perform or coordinate physical, chemical, and visual tests.

Record and report results accurately.

?? 5. Documentation and Record Keeping

Maintain detailed records of all QC activities (test reports, inspection reports, etc.).

Ensure traceability of materials and products.

Prepare Certificates of Analysis (CoA) if applicable.

?? 6. Compliance and Standards Adherence

Ensure compliance with internal quality standards and external regulations (ISO, GMP, etc.).

Participate in internal and external audits.

Support regulatory documentation and customer audits.

?? 7. Handling Non-Conformance

Identify, document, and analyze non-conforming materials/products.

Initiate corrective and preventive actions (CAPA).

Coordinate with production and QA for root cause analysis.

?? 8. Calibration and Maintenance

Ensure measuring instruments and testing equipment are calibrated regularly.

Maintain calibration records.

Report any faulty equipment for repair or replacement.

?? 9. Training and Development

Train operators and production staff on quality standards and QC procedures.

Keep up to date with new testing techniques, standards, and tools.

?? 10. Continuous Improvement

Participate in quality improvement initiatives (like Six Sigma, Kaizen, etc.).

Provide feedback to R&D and production teams for process optimization.

Suggest improvements based on trend analysis and historical data.

??? Key Tools & Techniques Used

Control Charts

Sampling Plans

Root Cause Analysis (RCA)

5 Whys, Fishbone Diagram

Statistical Process Control (SPC)

Standard Operating Procedures (SOPs)

?? Sample SOP Reference Structure

If you're writing SOPs or preparing documentation, you can use this format:

Purpose

Scope

Responsibilities

Procedure

Acceptance Criteria

Documentation

References

Attachments/Annexures

? Roles & Responsibilities:

1. Material Preparation & Assorting

Responsible for sorting and preparing materials (e.g., fabric, leather, components) before they move into the production line.

Ensure that the right type, color, size, and quality of raw material is selected according to the work order.

Segregate defective or substandard materials and report to the quality team or supervisor.

2. Work Order Execution

Review and understand the production plan and job orders to prepare the required assortments accordingly.

Coordinate with the store and cutting departments to ensure timely availability of materials for further processing.

3. Quality Check & Consistency

Perform initial quality checks on received materials to identify defects, color mismatches, or size variations.

Maintain consistency in assortment to ensure uniform output and avoid rework or rejection during later stages.

4. Inventory & Documentation

Keep accurate records of materials sorted, issued, or rejected.

Maintain daily logs of preparation activities and report to the Taiyari supervisor or production manager.

5. Coordination with Other Departments

Liaise with cutting, stitching, production planning, and quality control teams to ensure smooth workflow.

Provide timely updates in case of shortages, defects, or special requirements in the assortment.

6. Housekeeping & Safety

Ensure the work area is clean and organized.

Follow safety guidelines while handling tools, machines, or materials.

7. Supervision (if applicable)

If in a senior role, oversee junior assortment staff and guide them in sorting methods, quality parameters, and efficiency.

Job description:

Job Summary:

The Breakdown Maintenance Technician/Engineer is responsible for responding promptly to machinery and equipment failures, diagnosing problems, and performing repairs to minimize production downtime. The role requires strong troubleshooting skills, quick decision-making, and effective collaboration with the production team to restore equipment functionality efficiently.

Key Responsibilities:

• Respond immediately to breakdown calls and troubleshoot machinery and equipment failures.
• Diagnose mechanical, electrical, hydraulic, and pneumatic issues causing equipment downtime.
• Perform repairs, replacements, and adjustments to restore equipment to operational condition.
• Collaborate closely with production and maintenance teams to understand and address recurring issues.
• Maintain detailed records of breakdowns, repairs, parts used, and downtime to assist in analysis and reporting.
• Suggest improvements to prevent frequent breakdowns and improve equipment reliability.
• Support preventive maintenance activities by providing feedback on equipment condition.
• Ensure all repair work is carried out safely, complying with company and regulatory safety standards.
• Coordinate with external vendors or service providers for specialized repairs if necessary.
• Assist in training junior technicians or operators on basic troubleshooting and repair techniques.

Qualifications:

• Diploma or degree in Mechanical Engineering, Electrical Engineering, Industrial Maintenance, or related field.
• Experience in breakdown maintenance in a manufacturing or industrial setting.
• Strong technical knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
• Ability to read and interpret technical drawings, manuals, and wiring diagrams.
• Good problem-solving skills and ability to work under pressure.
• Knowledge of safety practices and procedures in maintenance work.
• Effective communication and teamwork skills.

Skills:

• Proficient in troubleshooting and repairing manufacturing equipment.
• Skilled in use of hand tools, power tools, and diagnostic equipment.
• Ability to work quickly and efficiently to reduce downtime.
• Basic computer skills for logging and reporting breakdowns.
• Strong attention to detail and commitment to quality.

Key Responsibilities (in simple language)

Look closely at each item to find defects like scratches, chips, or coating flaws, and sort items by quality level.

Group goods based on size, type, quality, grade, or other set instructions. 

Label sorted items clearly for tracking and inventory purposes. 

Write down sorting results—keep logs or sheets for inventory and quality control. 

Clean and tidy your workspace and conveyor lines; perform routine upkeep on sorting machines and tools. 

Tell your supervisor about any damaged, missing, or defective items; escalate quality concerns when needed. 

Always follow safety rules, wear required personal protective gear, and keep the work zone safe.

Additional Duties (commonly seen in similar roles)

Read daily instructions or work orders from supervisors. 

Load raw items onto the production line and unload finished goods. 

Operate or assist with sorting equipment and machinery.

Perform minor maintenance on equipment—and be aware of malfunctions or breakdowns that require Reporting.

Responsibility :

1.Machine & Tool Preparation

Confirm machines and tools are set up and calibrated according to the production plan.

Ensure required jigs, fixtures, dies, or molds are ready and in good condition.

2. Coordination with Departments

Liaise between production, planning, quality control, maintenance, and stores.

Communicate production readiness status to the production supervisor or manager.

3 Quality Assurance Before Start

Ensure pre-production quality checks (PPC, material inspection, etc.) are done.

Coordinate with the quality control department to resolve any issues before production starts.

4 Daily Reporting

Maintain daily preparation reports.

Update supervisors or production heads about the status of each job.

?? Roles & Responsibilities of Tayari Incharge

1. Material Readiness

Ensure availability of all raw materials, tools, and consumables required for production.

Coordinate with the stores and procurement department for timely material issuance.

Check the quality and quantity of materials before handing over to production.

2. Job Card & Documentation

Verify job cards, work orders, and other production documentation for completeness and accuracy.

Ensure all necessary instructions, technical specifications, and drawings are attached.

3. Machine & Tool Preparation

Confirm machines and tools are set up and calibrated according to the production plan.

Ensure required jigs, fixtures, dies, or molds are ready and in good condition.

4. Coordination with Departments

Liaise between production, planning, quality control, maintenance, and stores.

Communicate production readiness status to the production supervisor or manager.

5. Manpower Allocation Support

Support the production supervisor in allocating appropriate manpower for specific tasks.

Provide skill-based task assignment inputs when required.

6. Quality Assurance Before Start

Ensure pre-production quality checks (PPC, material inspection, etc.) are done.

Coordinate with the quality control department to resolve any issues before production starts.

7. Daily Reporting

Maintain daily preparation reports.

Update supervisors or production heads about the status of each job.

8. Housekeeping & 5S Compliance

Ensure work areas are clean, organized, and follow 5S principles.

Monitor and report any safety or compliance issues.

9. Problem Solving

Identify and resolve preparation bottlenecks (material delay, tool unavailability, etc.).

Suggest process improvements in the preparation stage to reduce downtime.

10. Training and Guidance

Train new preparation staff on standard procedures and safety norms.

Ensure SOPs are followed strictly by all team members.

? Skills Required

Good understanding of manufacturing processes.

Strong coordination and communication skills.

Basic knowledge of tools, machines, and production documents.

Attention to detail and ability to troubleshoot issues.

Key Requirements:

• Good communication skills
• Average spoken English
• Strong written and reading skills in English
• Ability to follow up and coordinate processes
• Organized and responsible in task management

Role Highlights:

• Coordinating between departments for smooth CRM operations
• Maintaining records and updating reports
• Communicating with internal teams and customers as required
• Supporting the CRM team in handling day-to-day tasks

Who Can Apply:

• Females only
• Graduate candidates preferred
• Freshers with good written English skills may also apply.

Job Role:

We are looking for a detail-oriented and creative Photography Editor with a strong eye for color, composition, and jewelry aesthetics. You’ll be responsible for editing high-quality images that reflect the precision and beauty of our products.

Key Responsibilities:

• Edit, retouch, and color-correct product images (primarily jewelry) for e-commerce, catalog, and marketing use
• Work with photographers and marketing teams to maintain a consistent brand look
• Remove backgrounds, adjust lighting, and enhance image clarity while preserving detail
• Ensure high-resolution outputs for print and web platforms
• Organize and manage a library of edited and raw images
• Meet deadlines and maintain high-quality standards

Requirements:

• Proven experience in product photo editing (jewelry editing preferred)
• Strong command of Adobe Photoshop, Lightroom, and other photo-editing tools
• Excellent eye for detail, color balance, and composition
• Ability to work efficiently in a fast-paced environment
• Portfolio showcasing editing and retouching skills is a must

Key Responsibilities:
•    Monitor and control access to the factory premises for employees, visitors, and vehicles.
•    Conduct routine patrols across the facility, including production units, storage areas, and entry/exit points.
•    Operate and monitor surveillance systems such as CCTV cameras and alarm systems.
•    Maintain accurate records of visitors, vehicles, and daily security logs.
•    Respond to and report any suspicious activity, security breaches, or emergencies.
•    Ensure fire safety equipment is maintained and assist in emergency evacuation drills.
•    Perform physical checks of staff, materials, and vehicles when required.
•    Enforce company policies regarding safety, conduct, and restricted areas.
•    Coordinate with local police or emergency services in case of incidents.
•    Provide support during employee shifts, product dispatch, and after-hour operations.
______________
Requirements:
•    Prior experience in a gemstone or high-value product environment is an added advantage.
•    Physically fit and alert, with the ability to work in shifts (day/night/rotational).
•    Basic knowledge of fire safety and emergency response procedures.
•    Good communication skills and ability to maintain professional conduct at all times.
 

Key Responsibilities:

Quality Inspections and Testing:

Perform regular inspections and tests of raw materials, in-process components, and finished goods.

Ensure that products are manufactured in compliance with internal and external quality standards and regulations.

Conduct visual, mechanical, and chemical testing as required by the product specifications.

Data Analysis and Reporting:

Collect, analyze, and interpret data to identify trends, defects, and areas of improvement in the production process.

Prepare detailed reports on quality metrics, testing results, and corrective actions taken.

Provide regular feedback to production teams regarding quality issues and recommendations for improvement.

Non-Conformance Management:

Identify defects and non-conformances in products and materials.

Implement corrective and preventive actions (CAPA) to address issues and prevent future occurrences.

Communicate and collaborate with various teams to resolve quality-related problems.

Process Improvement:

Collaborate with engineering and production teams to identify opportunities for process improvements.

Support the development and implementation of new quality control processes and systems.

Assist in the design and optimization of testing procedures to improve efficiency and accuracy.

Documentation and Compliance:

Maintain accurate records of inspections, test results, and corrective actions.

Ensure compliance with regulatory requirements, industry standards (e.g., ISO 9001, ISO 14001), and company policies.

Assist in audits and ensure that all documentation is up-to-date for internal and external inspections.

Training and Support:

Provide training to production staff on quality standards and procedures.

Offer technical support to the production team to troubleshoot quality issues and ensure consistency.

Foster a culture of continuous improvement and quality awareness throughout the organization.

Qualifications:

Education: Bachelor’s degree in Engineering, Manufacturing, Quality Management, or related field (preferred). Relevant certifications in Quality Assurance (e.g., Six Sigma, ISO certifications) are a plus.

Experience: Minimum of 2-3 years of experience in quality control or quality assurance within a manufacturing environment.

Skills:

Strong understanding of manufacturing processes and quality standards.

Proficiency in data analysis tools (e.g., Excel, Minitab) and quality management software.

Knowledge of ISO standards (ISO 9001, ISO 14001, etc.).

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Excellent communication skills (both written and verbal).

Desired Skills:

Strong communication and interpersonal skills to work with various departments.

Knowledge of Lean Manufacturing principles and Six Sigma methodology.

Ability to interpret technical drawings, blueprints, and specifications.

Proficiency with automated inspection equipment (if applicable).

Key Responsibilities:

Create detailed and accurate 3D CAD models of rings, necklaces, bracelets, earrings, and custom pieces using software such as Rhino, MatrixGold, ZBrush, or 3Design.

Interpret 2D sketches, design briefs, or concepts into 3D renderings suitable for prototyping and production.

Collaborate with jewellery designers, gemologists, and production teams to ensure design feasibility and manufacturing compatibility.

Make design modifications based on feedback or technical requirements.

Generate photorealistic renderings for client presentations or marketing use.

Prepare technical drawings, including measurements and material specifications for production.

Ensure models are suitable for 3D printing or CAM (Computer-Aided Manufacturing) processes.

Maintain an organized database of CAD files and design assets.

Stay updated with trends in CAD technology, jewellery fashion, and manufacturing techniques.

Strong understanding of jewellery construction, materials (precious metals, gemstones), and manufacturing processes (casting, CNC, 3D printing, etc.).

Familiarity with rendering software such as KeyShot, V-Ray, or Blender is a plus.

Experience working in high-end or custom jewellery.

Knowledge of stone settings and technical tolerances in jewellery production.

Understanding of quality standards and finishing techniques in jewellery.

Job description

Position Overview

The CRM Manager will be responsible for developing, implementing, and optimizing our customer relationship management strategy. The ideal candidate will be proficient in CRM software, data analysis, and customer segmentation to drive customer engagement, retention, and loyalty. This individual will work closely with sales, marketing, and customer service teams to ensure customer satisfaction and growth.

Key Responsibilities

• CRM Strategy & Planning:

Develop and execute CRM strategies to enhance customer engagement, loyalty, and retention.

• Data Analysis & Insights:

Analyze customer data to identify trends, behaviors, and opportunities for improved targeting and segmentation.

• CRM System Management:

Oversee the day-to-day operations of the CRM system, ensuring accurate data entry, maintenance, and system updates.

• Customer Segmentation:

Segment customers based on behavior, demographics, and preferences to develop targeted campaigns and communications.

• Campaign Execution & Automation:

Plan and execute CRM-driven marketing campaigns (e.g., email, SMS, loyalty programs) using automation tools.

• Collaboration with Teams:

Work with sales, marketing, and customer service teams to align CRM strategies with business objectives and deliver a seamless customer experience across touchpoints.

• Reporting & Performance Metrics:

Measure and report on CRM performance, analyzing KPIs such as customer lifetime value (CLV), churn rate, and engagement rates.

• Customer Retention & Loyalty Programs:

Develop and manage customer retention programs (e.g., loyalty programs, personalized offers) to increase customer lifetime value.

• Continuous Improvement:

Stay updated on CRM best practices, industry trends, and new technologies to continuously improve CRM effectiveness.

Skills & Qualifications

• Education:

Bachelor’s degree in Marketing, Business Administration, or related field. A Master’s degree or certifications in CRM management or digital marketing is a plus.

• Experience:

Proven experience (typically 3+ years) in CRM management, marketing, or customer relationship roles, preferably in [industry].

• CRM Software:

Strong knowledge of CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or others.

• Analytical Skills:

Ability to analyze customer data, identify trends, and create actionable insights for improved engagement and business outcomes.

• Communication Skills:

Strong verbal and written communication skills to collaborate effectively with internal teams and external stakeholders.

• Project Management:

Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.

• Technical Skills:

Familiarity with marketing automation tools, data analytics, email marketing platforms, and customer segmentation techniques.

Key Responsibilities:

• System Monitoring & Maintenance:
• Monitor and ensure the smooth operation of all computer systems, including hardware, software, and networking equipment.
• Perform routine maintenance tasks such as backups, software updates, and system checks.
• Troubleshoot and resolve basic technical issues that arise in the computer systems.
• Inventory & Order Management:
• Manage and update digital records of raw materials, finished jewelry pieces, and finished product stock levels using inventory management software.
• Ensure that inventory data is accurate and up-to-date, minimizing stock discrepancies.
• Assist in processing customer orders, tracking production timelines, and ensuring timely delivery.
• Data Entry & Report Generation:
• Input and maintain accurate records for sales, production, and supplier data.
• Generate regular reports (e.g., sales, stock levels, production output) for management and other departments.
• Assist in analyzing trends in sales and inventory to ensure optimal stock levels.
• Security & Data Backup:
• Implement data security protocols to protect sensitive business and customer data.
• Regularly back up system data to prevent loss of crucial information.
• Coordination with Other Departments:
• Collaborate with the design, production, and sales teams to ensure smooth information flow and support decision-making.
• Provide technical support for any department that needs help with computer systems or software.

Skills and Qualifications:

• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and jewelry management software (e.g., Jewelsoft, QuickBooks for inventory management).
• Basic knowledge of computer hardware and troubleshooting techniques.
• Strong attention to detail and ability to work with large amounts of data.
• Good organizational skills and ability to multitask.
• Strong communication skills to liaise with various departments.
• Prior experience in a similar role in a retail or manufacturing environment (jewelry experience a plus).